Red Deer and Central Alberta tech support
Computer help for seniors, families, and small local businesses
Extended Family Tech Solutions provides patient, practical technology help in Red Deer and Central Alberta. We help with computers, printers, Wi-Fi, phones, email, backups, password problems, new device setup, and small business IT issues without the confusing jargon or inflated enterprise pricing.
Senior-friendly tech help
Patient help with computers, phones, email, passwords, printers, Facebook, online accounts, scam prevention, and everyday tech frustration.
Home computer support
New computer setup, file transfer, slow computer help, printer installs, Wi-Fi troubleshooting, backups, updates, and basic security checks.
Small business IT support
Practical help for shops, offices, and micro-businesses that need reliable support but are too small for large MSP contracts.
Local technology help that explains things like a human
A lot of tech support is built for businesses with servers, contracts, ticket systems, and monthly retainers. Extended Family Tech Solutions is built for real local problems: a senior who cannot get back into email, a printer that stopped connecting, a new laptop that needs files moved over, a household with weak Wi-Fi, or a small business that needs someone practical to look at the issue without turning it into a giant project.
Based in the Red Deer area, EFTS serves seniors, families, and small businesses across Central Alberta with straightforward computer help, phone support, printer setup, Wi-Fi troubleshooting, and patient technology training.
Simple, fair pricing
Tech support should be clear and affordable, especially for seniors, families, and small businesses. Our standard rate is $75 per hour, billed in 30-minute increments. If the job takes 30 minutes, you are billed for 30 minutes.
$75 per hour
Straightforward support pricing for homes, seniors, and smaller businesses.
30-minute billing
Smaller jobs are not automatically rounded up to a full hour.
Plain-English help
Clear explanations without making people feel rushed, talked down to, or embarrassed.
About the founder
Local computer help from someone who has been the family tech guy since Windows 95
Extended Family Tech Solutions is run by Mike MacMullin, a Red Deer Polytechnic Computer Programming graduate and long-time go-to tech helper for friends, family, and extended family. Mike focuses on patient, plain-English support for seniors, households, and small businesses that need practical help without being talked down to.
Learn more about Mike and EFTSCommon questions
Do you provide computer help for seniors in Red Deer?
Yes. Extended Family Tech Solutions provides patient computer, phone, printer, Wi-Fi, and everyday technology help for seniors in Red Deer and nearby Central Alberta communities.
Do you come to the home?
Yes. For many jobs, in-home help is available in Red Deer and nearby areas. Remote help may also be possible depending on the issue.
Can you help set up a new computer?
Yes. We can help set up a new computer, move files from an old computer, connect printers, set up email, and make the computer easier to use.
Can you help with printers and Wi-Fi?
Yes. We help with printer setup, wireless printer problems, home Wi-Fi troubleshooting, internet connection issues, and shared printer problems for small offices.
How much does support cost?
The standard support rate is $75 per hour, billed in 30-minute increments, so smaller jobs are not automatically rounded up to a full hour.
Do you help small businesses?
Yes. EFTS helps small local businesses with practical IT problems such as workstations, printers, Wi-Fi, email, backups, and everyday technology support.
Need computer help in Red Deer?
Tell us what is going on with the computer, printer, phone, Wi-Fi, or business technology problem. We will help you figure out the next practical step.
Contact Extended Family Tech Solutions